Shipping Policy for To Hand Help Foundation (NGO)
Thank you for supporting To Hand Help Foundation and our mission. We are committed to delivering a positive and efficient experience when it comes to shipping our products or materials. Please review the following shipping policy for details:
1. Shipping Methods:
- We offer standard shipping for all orders. The shipping method may vary depending on the nature of the items being shipped.
2. Processing Time:
- Orders are typically processed and dispatched within 2-3 business days after receipt of payment.
- Please note that during peak seasons or special campaigns, processing times may be slightly longer.
3. Shipping Destinations:
- We currently ship to addresses within [list of countries or regions]. If you are located outside of these areas, please contact us before placing an order to inquire about shipping options.
4. Shipping Costs:
- Shipping costs are calculated based on the weight of the items, the shipping destination, and the chosen shipping method.
- Shipping costs will be displayed at the checkout before the completion of the order.
5. Tracking Information:
- Once your order has been dispatched, you will receive a confirmation email with tracking information.
- You can use the provided tracking number to monitor the status of your shipment.
6. Delivery Time:
- Standard delivery times vary depending on the destination. On average, standard shipping takes approximately [3] days to [domestic destinations] and [5] days
7. Customs and Duties:
- For international orders, customers are responsible for any customs duties or taxes that may apply upon delivery. To Hand Help Foundation is not responsible for these additional charges.
8. Shipping Address:
- Please ensure that your shipping address is accurate and complete. To Hand Help Foundation is not responsible for orders shipped to incorrectly provided addresses.
9. Shipping Inquiries:
- If you have any questions or concerns regarding the shipping of your order, please contact our supporter services team at [help@tohandhelp.com].
We appreciate your understanding and cooperation with our shipping policies. Thank you for your continued support of To Hand Help Foundation.